Environmental and Quality Policy

EEI is committed to ensuring compliance with the Environmental and Quality Management System and the commitments that the Management has taken both towards external / internal Customers and to all the interested parties.

The Environmental and Quality Policy aims to have the maximum satisfaction of the Customer through the supply of a quality and reliable product through the involvement of aware and competent resources and through the sharing, at all levels, of the objectives, thus assigning to the Management , which gives full confidence, the responsibility of acting as a spokesperson.

In order to guarantee customer satisfaction and loyalty, the Management undertakes to:

Develop internal skills
Search for technologically reliable and innovative products
Establish relationships of loyalty and trust with suppliers for mutual technological growth

To fulfill what is proposed therefore intends to:

develop and maintain an Environmental and Quality Management System as a tool to achieve the objectives, meet the commitments undertaken, promote the continuous improvement of business processes, ensure compliance with the mandatory requirements for products and related services, guarantee compliance obligations;
adopt an integrated risk management system, through process mapping and analysis of risks and opportunities for each critical process;
focus each activity on the needs of the customer to better satisfy it and in short times;
supply products and services that comply with all the requirements imposed by the laws in force in order to guarantee the safety and health of the users;
disseminate in the organization culture and appropriate methodologies so that whoever works there is constantly able to provide the best service expected of the client;
encourage staff and management so that they can implement their attitudes, interests and predispositions and develop their technical and organizational skills, thus ensuring a good level of internal satisfaction;
improve awareness of the entire life cycle of its products;
continuously improve environmental performance;

And undertakes:

Towards internal resources to periodically evaluate the level of satisfaction in order to guarantee the continuity of the service in a suitable and serene environment and developing the skills
Towards Customers by monitoring their level of satisfaction through the supply of quality products in compliance with industry and regulatory standards
Towards Suppliers for a profitable collaboration aimed at developing technologically innovative solutions in order to make the product more attractive on the market, also from an economic point of view.